Tag Archives: “Unable to parse zone: There was an error while loading the zone for ivarshost.com. Please correct any errors in this zone manually and try again. The exact error from the parser was: : [] zon”

Error when updating email address of DNS zone – cPanel / WHM

When trying to update the email address in DNS zone of a domain from cPanel / WHM, do you get an error like this :

“Unable to parse zone: There was an error while loading the zone for domain.com. Please correct any errors in this zone manually and try again. The exact error from the parser was: : [] zon”

Very small mistake though 😀

When changing the email address, be sure not to use an “@” symbol. Instead, use a dot “.”, and be sure to add a trailing dot as well.

For example, if you wanted to change the email address to test@domain.com, you’d change this to:

==============
test.domain.com.
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What a minor one was that 😀